Shipping 

The shipping costs of the ordered products to your home on The Garden Restaurant have a cost calculated basing on the total weight of items purchased.

This amount is shown when you are asked to login or register to complete your purchase (in any case the screen Conclusion order) and then either included in Total to pay you will be 'also sent via e-mail after the conclusion of 'order itself.

The shipping costs will be applied only once, in a single order, regardless of the number of products purchased.

Order processing time

The delivery time of ordered products can vary in consideration of the order placed by the customer (eg. whether the product is available) and the delivery method chosen by himself. The times indicated for delivery are only indicative and they are in no way binding for The Garden Restaurant.

Using the transport courier Mail Boxes Etc, you will receive the ordered products in a time ranging from 2 to 10 working days from the time of order, if the product is available.

Shipping methods

The Garden Restaurant relies shipments to Mail Boxes Etc.

Insurance

We provide full warranty on the products shipped.

In the unlikely event that your products do not arrive intact, we will deliver a new one at our expense. To make this condition effective, you must send us by email an accurate photographic evidence of the damage occurred within 5 days of receiving the products. Then our staff will establish the actual extent of the damage and will replace the damaged products.

Tracking On-line

The customer can require the tracking number by contacting us. Then it will be possible to track the status of your shipment directly from the site of Mail Boxes Etc